Degraded performance on some apps

Incident Report for Bubble

Resolved

This incident has been resolved for all applications.
Posted May 20, 2024 - 14:40 EDT

Update

Continuing to monitor but looks stable
Posted May 20, 2024 - 13:14 EDT

Update

We've finished rolling out the fix. We are continuing to monitor, but it appears to have stabilized the system as expected.
Posted May 20, 2024 - 12:59 EDT

Monitoring

We're in the process of implementing something we think should fix the problem, and are monitoring to make sure the latency spikes do not resume
Posted May 20, 2024 - 12:31 EDT

Identified

We are seeing two of our redis nodes fail over every 10 - 20 minutes. Each time this happens, it creates a burst of latency for 2-3 minutes that may show up as user apps being slower to load. We are looking into what is causing the failovers and how to best remediate. Most user apps should still be accessible, and in between the failovers we are seeing normal system performance.
Posted May 20, 2024 - 11:51 EDT

Investigating

We are investigating sporadic degraded performance on some apps
Posted May 20, 2024 - 11:11 EDT
This incident affected: Bubble Core (Main Bubble Environment).