Email sending temporarily blocked
Resolved·Degraded performance

SendGrid has let us know the suspension has been removed from our account.

Tue, Jul 2, 2024, 05:06 PM
(1 year ago)
·
Affected components
Updates

Resolved

SendGrid has let us know the suspension has been removed from our account.

Tue, Jul 2, 2024, 05:06 PM

Identified

SendGrid still has our account under review. We continue to wait for them to remove the suspension on our account.

Mon, Jul 1, 2024, 03:59 PM(1 day earlier)

Monitoring

Our provider has let us know the suspension is resolved. We will stay in a monitoring state until tomorrow..

Sun, Jun 30, 2024, 11:27 PM(16 hours earlier)

Identified

Our email provider temporarily suspended our account yesterday which is causing users to be unable to send emails. The application that triggered the suspension was taken down and we have notified them to review our account again.

This has also caused password reset emails to not get sent out.

We are currently waiting for a response.

Sun, Jun 30, 2024, 01:16 PM(10 hours earlier)